Refund policy

In an effort to operate as sustainably as possible, all of our items are made to order and therefore all sales are final. All t-shirts are standard fit, and hats are snap adjustable with one-size-fits-most. Don't trip if you get the wrong size, our clothes make a great gift to a homie.

We cannot accept returns on gift cards.

You can always contact us for any question at support@theshellcorp.com. 

 

Damages and issues
Please inspect your order upon reception and contact us immediately within 48 hours of receipt of your item if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please include your order number and a photo of the defect, damage, or incorrect item.

 

Exchanges
Exchanges are permitted if you receive the incorrect size (e.g. if you ordered a large, but receive a small). Please contact us to initiate an exchange to correct for such mistakes by our fulfillment team.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.